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DOT launches online training for tourism stakeholders


“Enhanced” opportunities await tourism players with Department of Tourism’s initiative to keep the industry in tiptop shape amid the crisis. DOT is offering free online training program for the country’s tourism stakeholders so they can learn to stay relevant, cope with circumstances, and facilitate transition to recovery. It will be administered through a series of Zoom video conferences for interactivity and broader flow of information as an alternative to regular training programs being conducted by the Office of Industry Manpower Development.

“This our vision in embracing a new normal for our industry,” says DOT Sec. Berna Romulo-Puyat. “We can turn the temporary inactivity during lockdown into an opportunity to enhance the quality of tourist services. We can objectively look back at our past and current performance and utilize the breathing space to plan how we can further upgrade our services in our respective areas in the industry with the values of Filipino hospitality.”

The course covers two subject areas: Tourism Enterprise, which involves monitoring, evaluating, and learning from past and present situations to enable tourism stakeholders to prepare better for the future; and Filipino Brand of Service, which applies the seven Filipino values or “7Ms” that characterize Filipino hospitality, namely may likha, makatao, makakalikasan, makabansa,masayahin, may-bayanihan, and may-pag-asa.

Sec. Berna is keen on enjoining these stakeholders to participate as DOT continues to develop additional modules on other topics to provide further enhancement, assistance, and encouragement in these trying times.

For more information and date announcements, visit or

Source: Manila Bulletin (

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