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New Shopping Buddy: The Specialist

The Covid-19 pandemic has evolved further than we could have anticipated. As we now live in a “new normal,” one thing has not changed for the SSI Group—its commitment and dedication to serve its valued customers through The Specialist, the SSI Group’s At Home concierge service.

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The Specialist has been created by the SSI Group to help facilitate and assist customers with their shopping needs via direct digital communication with customers and delivery at home or curbside pick-up. Whether you’re on the lookout for inspiring style to liven your day, or searching for something to make staying at home a little extra, The Specialist is here for anything you need.

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How to order?

Step 1. Customers may get in touch with SSI’s Customer Service team through any of these channels to inquire about a particular brand or product via email at customerservice@ssigroup.com.ph or call either at landline 8-830-5000 or mobile (0917) 552 9359 or on Facebook at facebook.com/SSILifePH. Aftercalling Customer Service, a Specialist will be assigned to give the customers further assistance.

Step 2. Once the order has been confirmed, customers can settle payments via online through these Stores Specialists, Inc. account numbers: 0061038329 at BPI, 005390001932 at BDO, or via Paypal, an invoice for which will be emailed with a link to pay.

Customers also have the option to pay via all major credit cards. Portable terminals will be available and provided upon delivery. Cash on delivery will be accepted for orders that are less than P5,000, through third-party logistics providers.

Step 3. Customers must send proof of payment, together with their name and order number, via email to TheSpecialist@ssigroup.com.ph.

Step 4. Customers’ orders will be delivered within three to five days for Metro Manila and five to 10 days outside of Metro Manila. Depending on the size and weight, there will be a P200 delivery fee within Metro Manila for orders less than P5,000. For provincial orders, shipment and insurance are charged to the customer.

While prioritizing the safety and wellbeing of customers, employees, and the general public, The Specialist At Home concierge service will continue to operate even after the modified ECQ has been lifted, in order to align with the security and protective mandates placed within the community.

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Which brands can customers shop from?

The SSI Group is currently offering The Specialist At Home concierge service for these brands, but the company is working on adding more brands in the coming weeks.

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For an updated list of brands for The Specialist, follow @SSILifePH on Instagram and Facebook or visit our website www.ssilife.com.ph.


Source: Manila Bulletin (https://lifestyle.mb.com.ph/2020/05/27/new-shopping-buddy-the-specialist/)

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